Reservation Policy, General Information and
Reminder
RESERVATIONS
To ensure prompt confirmation, please supply us with the following
details: total pax, arrival and departure dates, flight
number, hotel preference and types of room needed. Your detailed
order should be directed to :
Floressa BALI
Tours
(PT. FLORESSA WISATA)
Adventure & Leisure
Jalan Gandapura III K / 16 Kesiman
Denpasar 80237
Bali - Indonesia
Fax : (+62) (361) 467347
Phone : (+62) (361) 467625
E-mail:
floressa@indosat.net.id
info@floressatours.com
info@floressa-bali.com
COMMUNICATIONS
Quotation and confirmation will be sent to you by fax, or telephone
or email. We will work hard to respond your questions within 2
x 24 hours.
RATES
Rates are quoted net in US dollars. Rates are subject to
change with or without prior notice.
PAYMENTS
We request 80% deposit of the total tour cost at least 30 days
before clients' arrival in Indonesia. The balance should reach
PT. FLORESSA WISATA 7 (seven) days after invoicing.
Our bank account:
US DOLLAR ACCOUNT
A/C. 789. 50. 00586. 0
BANK LIPPO
Cabang Denpasar
Jalan Thamrin 77 Denpasar - Bali
Indonesia
Att: Paul Edmundus
SWIFT CODE : LIPB IDJA
Please note Attention to
: Paul Edmundus.
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RUPIAH ACCOUNT
Att : P.T. FLORESSA WISATA
A/C: 553.046.29
BNI 46 Cabang Renon
Jalan Niti Mandala – Renon, Denpasar
BALI – INDONESIA
SWIFT CODE : LIPB IDJA
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CANCELLATIONS
Floressa Bali Tours will not charge you cancellation fee for
tours and transfers shown in the tariff. However, hotels, restaurant,
carriers or contractors may charge a cancellation fee for no-shows
or very late notification of cancellation. In such cases we
will pass the charges on to you.
TRANSFERS SERVICE
Include carriage, porterages, meeting service, and assistance.
Transportation is by private car or motor coach.
SIGHT-SEEING AND PACKAGE TOURS
All sight-seeing and package tours include entrance fees, performances,
meals as shown in the programs and transportation services by
private car, jeep, motor coach, truck, boat, or canoe. Requests
for guides proficient in languages other than English,
should be made in advance and are subject to availability.
HOTELS
Most Hotels charge 21% for tax and service. Reconfirmation and
full reservation details should be received by hotels at least
30 days before the arrival for group bookings during the regular
seasons and 45 days during the high season. For individual reservations,
reconfirmation should be received at least 10 days before arrival
for regular and high seasons. In case reconfirmation is not
made, the room will be automatically released to prevent cancellation
fee charges.
RESPONSIBILITY
Floressa Bali Tours only acts as an agent for hotels, transport
companies, carriers or contractors. We are not liable for any
loss, injury or damage to any person or his property ; delay,
or change in itinerary which are beyond our control. We reserve
the right to change or cancel a program with or without advance
notice if it is in the best interests of all concerned.
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